Refund /Cancellation

Refund/Cancellation Policy

At ExportersIndia.com, we strive to provide the best possible service to our customers. However, we understand that there may be occasions when you need to cancel your order or request a refund. This Refund/Cancellation Policy outlines the terms and conditions for such requests.

Cancellation Policy

1. Order Cancellation

   • You can cancel your order within 24 hours of placing it. To cancel your order, please contact our customer support team at [customer support email] or [customer support phone number].
   • After 24 hours, cancellations may not be possible as we may have already processed and shipped your order.

2. Service Cancellation

   • For subscription-based services, you can cancel your subscription at any time by contacting our customer support team. Please note that cancellations will take effect at the end of your current billing cycle.

Refund Policy

1. Eligibility for Refunds

   • Refunds are available for orders that are cancelled within 24 hours of placing the order.
   • Refunds are also available for services that are cancelled within the first 30 days of the subscription.

2. Processing Time

   • All refund requests will be processed within 3-5 business days from the date of cancellation. Once the refund is processed, the amount will be credited back to your original payment method.

3. Non-Refundable Items

   • Certain items and services are non-refundable, including:
     • Custom-made products
     • Digital products that have been downloaded
     • Services that have already been rendered

How to Request a Refund or Cancellation

To request a refund or cancellation, please follow these steps:

1. Contact Us

   • Reach out to our customer support team at [customer support email] or [customer support phone number]. Provide your order number and the reason for the refund or cancellation request.

2. Review and Process

   • Our customer support team will review your request and process it within 3-5 business days. You will receive a confirmation email once your request has been processed.

Contact Information

If you have any questions or need further assistance with your refund or cancellation, please contact us:

• Email: [customer support email]
• Phone: [customer support phone number]
• Address: [Company Address]

We appreciate your understanding and cooperation. Thank you for choosing ExportersIndia.com!